Christophe

Your order is marked as delivered on the carrier's website, but your package has not arrived ? - If your order was placed on our site, please contact the carrier in order to open a dispute with the...

Delivery Metropolitan France Free shipping within France. Delivery in Europe We deliver to the following countries: Germany, Netherlands, Luxembourg, Belgium, Spain, Portugal, Italy. Shippi...

Home Delivery in France: Orders are prepared and shipped within 72 hours of your order (excluding December, Saturdays, Sundays, and public holidays). During peak periods, order preparation may ...

You would like to buy a Livoo product? You have several possibilities to find our products: Directly on our website livoo.fr At one of our authorised online retailers At one of our authorised in-s...

 You purchased a Livoo product that arrived damaged or is not functioning, even though it is still under warranty? The product return conditions depend on where you purchased your product: If you...

Did you purchase a Livoo product but it does not meet your expectations? The conditions for exercising your right of withdrawal depend on where you purchased your product: If you made your purchas...

All our products are guaranteed for 2 years from the date of purchase. Depending on where you purchased your product, you have 2 options to exercise your warranty: If you made your purchase on our...

To download a user's manual for a product, you must first enter the reference or name of the product in the search bar of our livoo.fr website.     Once you are on the data sheet of the product, y...

Is a part of your product defective and you wish to replace it? To do this, go to the Spare Parts page on our website livoo.fr, (accessible via the banner at the bottom of the page): Or still on o...